Happy Clients

WE STRIVE TO...

Provide value
We’re different from most of our competitors because we don’t focus on selling product. This means we are able to make objective recommendations for services and products that best serve your business needs.

Streamline
We come from business backgrounds. We can suggest ways to make a process more efficient or less costly. Understand you, your workplace and workflow. We take time getting to know some key intricacies of your business and your employees. We value our client relationships!

See the big picture
Have you ever bought a service or product only to realize you don’t understand all it could do? Or that you don’t need all that it does? We may be able to leverage more power from your existing products. And if you’re buying a new product, we won’t oversell. We know the most expensive solution is not always the best solution for you.

OUR HAPPY CLIENTS SAY...
If it’s technology, we can help. Whether you need us to pinch hit in a computer emergency or suggest solutions to meet your growing business needs – we’ve got your back. Take a look at what some of our clients are saying:

We have worked with Benson and Chris for many years. They have always been proactive and do everything possible to guide us in the right direction. They have handled our Network, Servers, Desktops and many other parts of our IT needs. IBeam continually makes recommendations on upgrading the weakest links in our system. Their efforts have provided us with minimal down time over the years. I would recommend IBeam to everyone without question.

" The IBeam team has exceeded my expectations since day one. They are an indispensable business partner, ever attentive & responsive to our growing needs and steering us clear of problems before they arise. Since day one, IBeam has worked hard to understanding my business and its unique culture. My entire staff recognizes the role they play in assuring our ongoing success."
-Steve Conant , Conant Metal and Light

We count on IBeam to keep our office running smoothly. Time lost to computer network issues has been incredibly low and our systems have remained safe and secure. But where these guys have shined is when they have recommended and enacted solutions to many of our information technology needs as our company has grown. They saw the challenges that faced us before we did. They recommended common sense and affordable solutions. They made them happen. Whether it was upgrading our time tracking systems, setting up remote access service capabilities, establishing secure options for staff to telecommute, or helping with our electronic document management system, I Beam has been proactive and creative. They are an integral part of our decision making process. We really do consider them part of our team.
-Chris Horton, Partner, Hettena Wright & Horton C

My experience with Benson Hodgson predates his founding of IBeam, to 1997 when I started my consulting company. Although Benson is expert in computer technology, which he helped me set up, Benson also assisted me in formulating my business model to package and deliver the intellectual property we would be offering clients. Although we are a small shop, we find the comfort of having the “mother ship” of IBeam watching over us a great relief. IBeam not only fixes problems when they occur (which is rarely), but also helps us avoid problems by anticipating our needs, be it hardware, software, or incident-related, such as the recent Hurricane Sandy, where IBeam advised us on a safe shut down before the storm hit. I wouldn’t go anywhere else for our technology services.
-Jay Jacobowitz, President, Retail Insights

Over the past 7 years of working with Benson and Chris, I feel that we have developed a partnership, rather than a transactional client/vendor relationship. They are always willing to teach us ways to troubleshoot common issues, making our team more self-sufficient. They have also advised us on making good decisions about our IT infrastructure that will serve us well into the future, all while maintaining our budgetary parameters. Benson and Chris are knowledgeable in all facets and have the resources both within our community and farther out to service our ever changing needs. Aside from their technical experience, Benson and Chris are personable and make computer issues seem less stressful!
- Marcy Brownell, Operations Manager, Windows and Doors by Brownell

My choice to work with IBeam was the best accident that ever happened. It was the Christmas season and as a small business, that means “make or break” time for us. The program we had been using to track our sales/inventory/customers/taxes crashed and could have spelled disaster for us. As I struggled with a calculator to ring up sales, I asked folks if they knew of any computer people. Benson Hodgson's son was in line and he suggested we call IBeam. IBeam saved my business from failing at a crucial time. They worked with us, not only to get us back up and running, but to help us with our purchasing and networking of all of our needs. We not only survived, but we thrived during that busy season. We still use IBeam!
– Hannah Wood, Owner, Talent Skatepark

Benson brilliantly bridges between the tech world and the real world that a business owner has to deal with on a daily basis. He is patient with my impatience (and intolerance) with technology details; appropriate with the level of tech talk he gets into with me; and great at following up and making sure projects are completed. He also has a great sense of humor that means he is easy to be around while he is installing, upgrading, or otherwise "disturbing" my office technology systems.
- Markey Read, Owner, Career Networks